1. Overview
BajiBet ("we", "us", "the Platform") operates the online gaming platform accessible at bajibet.link. In the course of providing our services to Pakistani players, we collect and process certain personal information. This Privacy Policy describes that process in full.
We understand that handing over personal information to any online platform requires trust. BajiBet takes that responsibility seriously. This policy tells you what data we collect, why we collect it, how long we keep it, who might see it, and what you can do if you want to access, change or delete it.
This policy applies to all users of bajibet.link and covers all services available on the BajiBet platform, including live casino, online slots, poker, fishing games, sports and cricket betting, deposit and withdrawal processing, and any promotional programmes including the BajiBet refer-a-friend scheme.
By creating an account at BajiBet and using our services, you confirm that you have read and understood this Privacy Policy. If you don't agree with how we handle data, please do not use the BajiBet platform and contact support to have your data removed.
2. Data We Collect
BajiBet collects only the personal data that is necessary to provide our services, meet our legal and regulatory obligations, and keep your account secure. Here is a breakdown of the categories of data we collect and why:
Identity Information
Full name, date of birth, CNIC number, nationality and residential address in Pakistan. Required for account creation, KYC verification and age verification. BajiBet does not accept registrations from individuals under 18.
Contact Information
Email address and mobile phone number. Used to communicate account information, security alerts, transaction confirmations and, where you've opted in, promotional communications from BajiBet.
Financial Information
Payment method identifiers — Easypaisa number, JazzCash number, bank account details for IBFT or masked card details — and transaction history. Never stored in full card number format. Used for payment processing and anti-money-laundering checks.
Gaming Activity Data
Game history, bet amounts, session duration, win/loss records and responsible gaming tool usage. Used to operate our services, detect fraud, generate account statements and provide responsible gaming support to BajiBet players.
Device & Technical Data
IP address, device type, operating system, browser type, screen resolution and session timestamps. Used for security monitoring, fraud detection and platform optimisation. BajiBet collects this data automatically when you access the platform.
Support Correspondence
Messages sent to BajiBet's support team via email (support@bajibet.link) or live chat, including any documentation you submit. Retained for quality assurance, compliance and dispute resolution purposes.
3. How BajiBet Uses Your Data
Every use of your personal data at BajiBet is tied to a specific, legitimate purpose. We do not collect data speculatively or use it for purposes beyond what is described below:
- Account management: Creating, maintaining and securing your BajiBet account, processing login requests and managing your account settings.
- Payment processing: Receiving deposits and sending withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card, all in PKR. Verifying that payment credentials are yours.
- KYC and AML compliance: Verifying your identity through CNIC documentation and payment method verification, in line with anti-money-laundering obligations applicable to gaming operators.
- Fraud prevention and security: Monitoring for suspicious activity, detecting multi-accounting, identifying device anomalies and protecting your BajiBet account from unauthorised access.
- Responsible gaming: Using your gaming activity data to operate deposit limits, session alerts, cooling-off periods and self-exclusion — and to identify accounts that may benefit from intervention.
- Customer support: Responding to your queries, resolving disputes and investigating complaints submitted to BajiBet.
- Platform improvement: Analysing aggregated, anonymised usage patterns to improve BajiBet's games, features, mobile performance and payment flows.
- Promotional communications: Sending you bonus offers, product updates and news about BajiBet — but only if you have opted in. You can unsubscribe at any time by contacting support or using the unsubscribe link in any marketing email.
- Refer-a-Friend programme: Processing referral bonuses and tracking referral chains when you use BajiBet's Refer a Friend feature.
What BajiBet will never do: We will never sell, rent or lease your personal data to third-party advertisers, data brokers or marketing companies. Your information stays within BajiBet and the service providers listed in this policy.
4. Legal Basis for Processing
BajiBet processes your personal data on the following legal grounds, depending on the specific type of processing involved:
- Contractual necessity: Processing your identity, payment and gaming data is necessary to fulfil BajiBet's obligations under the account agreement you enter when you register — without this data, we cannot operate your account.
- Legal obligation: KYC verification, anti-money-laundering checks and record-keeping of financial transactions are required by law and gaming regulations applicable to BajiBet's operations.
- Legitimate interests: Security monitoring, fraud detection, responsible gaming monitoring and platform analytics are conducted based on BajiBet's legitimate interest in operating a safe and compliant gaming environment.
- Consent: Where BajiBet processes your data for direct marketing purposes — including promotional emails about bonuses and new games — this is based on your explicit opt-in consent, which you can withdraw at any time.
5. When BajiBet Shares Your Data
BajiBet shares your personal data only in the following limited and controlled circumstances:
Payment Processors
Your payment details are shared with Easypaisa, JazzCash, NayaPay, SadaPay, bank networks and card processors solely to facilitate your PKR deposits and withdrawals. BajiBet does not retain full card or bank account numbers on our own servers.
Game Providers
Live casino, slot and game providers receive a session token to authenticate your BajiBet account for gameplay purposes. They do not receive your full profile, payment details or contact information.
KYC & Fraud Prevention Services
BajiBet uses licensed identity verification and fraud-screening services to validate CNIC documents and assess transaction risk. These providers operate under strict data processing agreements.
Regulatory and Legal Authorities
BajiBet will disclose personal data to law enforcement, regulatory bodies or courts when required to do so by law, legal process or a valid regulatory request. We will inform you of such disclosures where we are legally permitted to do so.
All third parties who receive BajiBet player data are required to handle it securely, use it only for the purposes for which it was shared, and comply with applicable data protection obligations. BajiBet does not permit third parties to use your data for their own marketing purposes.
6. How Long BajiBet Keeps Your Data
BajiBet retains personal data only for as long as it is necessary for the purposes described in this policy and to comply with our legal obligations. Our general retention schedule is as follows:
- Active account data — retained for the lifetime of your BajiBet account and updated as your information changes.
- Financial transaction records — retained for a minimum of 5 years following the transaction date, in line with anti-money-laundering record-keeping requirements.
- KYC documents — retained for 5 years following account closure or the end of the business relationship with BajiBet.
- Gaming activity and session logs — retained for 2 years for responsible gaming monitoring and dispute resolution purposes.
- Support correspondence — retained for 3 years to support dispute resolution and quality assurance at BajiBet.
- Marketing consent records — retained for as long as you remain opted in, plus 1 year following withdrawal of consent.
When data reaches the end of its retention period, BajiBet securely deletes or anonymises it. Anonymised, aggregated data may be retained indefinitely for statistical purposes, as it can no longer be used to identify you.
7. How BajiBet Keeps Your Data Secure
Data security at BajiBet is not an afterthought. We implement technical and organisational measures proportionate to the sensitivity of the data we hold, including:
- 256-bit SSL/TLS encryption on all connections between your browser and BajiBet's servers — the same standard used by banks.
- Encrypted storage of sensitive data fields including payment identifiers, CNIC data and passwords (passwords are hashed and never stored in plaintext).
- Access controls — BajiBet staff can only access player data when required by their role and are logged when doing so.
- Regular security assessments including vulnerability scanning and penetration testing by independent security professionals.
- Two-factor authentication available for BajiBet accounts to provide an additional layer of protection against unauthorised access.
- Fraud monitoring systems that flag unusual account activity for review in real time.
Despite these measures, no online platform can guarantee absolute security. If you believe your BajiBet account has been accessed without authorisation, contact support at support@bajibet.link immediately. BajiBet will investigate and take appropriate action, including temporary account suspension if necessary to protect your funds.
Your responsibility: Keep your BajiBet login credentials confidential. Do not use the same password on multiple platforms. BajiBet will never ask you for your password in an email, phone call or chat message — any such request is a phishing attempt and should be reported to us immediately.
8. Cookies and Tracking Technologies
BajiBet uses cookies and similar tracking technologies on bajibet.link. A cookie is a small text file stored in your browser that helps the platform recognise you and remember your preferences. Here's exactly what we use and why:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Maintain your login session, keep your BajiBet account secure, remember your language preference and cart/balance state. | No — required for the platform to function |
| Performance Cookies | Collect anonymised data about how pages are used on BajiBet — page load times, click patterns, error rates — to improve the platform. | Yes — via browser settings |
| Functional Cookies | Remember your display preferences, such as theme or game filter settings, so BajiBet can personalise your experience across sessions. | Yes — disabling affects personalisation |
| Fraud Detection Cookies | Support BajiBet's fraud and bot detection systems by identifying unusual patterns in session behaviour. Linked to account security. | No — required for account safety |
BajiBet does not use advertising or tracking cookies that profile you across other websites. You can manage or delete cookies in your browser settings at any time. Note that disabling essential cookies will affect your ability to log in and use BajiBet normally.
9. Your Data Rights at BajiBet
As a BajiBet player, you have the following rights over your personal data. These are genuine rights that we take seriously and are obligated to honour:
Right of Access
Request a copy of all personal data BajiBet holds about you at any time. We'll provide it within 30 days.
Right of Rectification
Ask BajiBet to correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where BajiBet no longer has a legal basis to retain it.
Right to Restrict
Ask BajiBet to pause processing of your data while a dispute or correction request is being investigated.
Right to Portability
Receive your BajiBet data in a structured, machine-readable format to transfer to another service.
Right to Object
Object to BajiBet processing your data for direct marketing or profiling purposes at any time.
To exercise any of these rights, contact BajiBet at support@bajibet.link with the subject line "Data Rights Request". Include your registered email address and specify which right you wish to exercise. BajiBet will acknowledge your request within 3 working days and complete it within 30 days.
Please note that some rights are limited where BajiBet is required to retain data under AML law or to defend against a legal claim. We will inform you of any such limitation when you make your request.
10. Minors and Child Data Protection
BajiBet's services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. Age verification is conducted as part of our KYC process for all registered BajiBet accounts.
If you are a parent or guardian and believe a minor has registered at BajiBet using false information, contact us at support@bajibet.link immediately. We will verify the situation and, if confirmed, close the account and delete all associated personal data promptly.
11. Third-Party Links and Services
BajiBet's platform may contain references to other pages or services operated by third parties, such as payment providers or game studios. These third parties have their own privacy policies which BajiBet does not control and is not responsible for.
When you interact with a third-party service — for example, when completing a payment through your Easypaisa or JazzCash app — the data you provide to that service is governed by their privacy terms, not BajiBet's. We recommend reviewing the privacy policies of any third-party service you interact with as part of your BajiBet usage.
12. Changes to This Privacy Policy
BajiBet may update this Privacy Policy from time to time to reflect changes in the law, our data practices or the services we offer. When material changes are made, we will notify registered players via email at least 7 days before the changes take effect, where practicable.
The current version of the Privacy Policy is always accessible at bajibet.link/privacy-policy with the effective date shown at the top of the document. Your continued use of BajiBet after the effective date of any revision constitutes your acceptance of the updated policy.
If you disagree with a change, you have the right to close your BajiBet account and request deletion of your data before the revised policy takes effect.
13. Contact BajiBet About Your Privacy
If you have any question, concern or complaint about how BajiBet handles your personal data, or if you wish to exercise any of your data rights, please get in touch:
- Email: support@bajibet.link — subject line "Privacy Query" or "Data Rights Request"
- Live Chat: Available inside your BajiBet account dashboard, 24/7
- FAQ: Common privacy questions are answered at bajibet.link/faq
BajiBet aims to acknowledge all privacy-related contacts within 3 working days. Complex requests involving data access or deletion may take up to 30 days to complete. We will keep you informed of progress throughout.
Related policies: This Privacy Policy should be read alongside BajiBet's Terms and Conditions and Responsible Gaming policy, which together govern your use of the BajiBet platform.